Why Zara charging for online returns may backfire - Insider Intelligence Trends, Forecasts & Statistics
![Shoppers divided over Zara's new returns policy that charges £1.95 on online orders | The Independent Shoppers divided over Zara's new returns policy that charges £1.95 on online orders | The Independent](https://static.independent.co.uk/2022/05/14/16/newFile.jpg?quality=75&width=1200&auto=webp)
Shoppers divided over Zara's new returns policy that charges £1.95 on online orders | The Independent
![ZARA Return Policy – Exchange Policy, Online, Free Returns - Frugal Living, Coupons, and Free Stuff! ZARA Return Policy – Exchange Policy, Online, Free Returns - Frugal Living, Coupons, and Free Stuff!](https://frugalreality.com/wp-content/uploads/2022/01/zara-return-policy-Frugal-Reality.jpg)
ZARA Return Policy – Exchange Policy, Online, Free Returns - Frugal Living, Coupons, and Free Stuff!
![The end of free returns looms as Zara follows Next with £1.95 charge and firms count cost of serial refunders The end of free returns looms as Zara follows Next with £1.95 charge and firms count cost of serial refunders](https://wp.inews.co.uk/wp-content/uploads/2022/05/SEI_100599061-e1652378505245.jpg?resize=640,360&strip=all&quality=90)